Privacy Policy

Last Updated: July 30, 2025

Your privacy is paramount to KevtechAI (“KevtechAI,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us. As a next-generation AI technology company based in Lagos, Nigeria, we are committed to safeguarding your data with the highest standards of security and ethics.

By accessing or using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information (Identifiable Information):
    • Contact Data: Name, email address, phone number, company name, job title, and physical address.
    • Account Data: Usernames, passwords, and other credentials used to access our services.
    • Payment Data: Billing address and payment card details (processed securely by third-party payment processors).
    • Communication Data: Records of your communications with us (e.g., emails, chat transcripts, support requests).
  • Non-Personal Information (Usage Data):
    • Technical Data: IP address, browser type and version, operating system, device identifiers, referral source, pages visited, time spent on pages, and clickstream data.
    • Interaction Data: How you use our website and services, including features accessed, actions taken, and usage patterns within our AI applications.
    • Aggregated Data: Statistical or demographic data that does not directly identify you.
  • Service-Specific Data (for AI solutions):
    • Client Data: Data you provide or allow us to access for the purpose of training, operating, or improving AI models specific to your agreed-upon services. This could include text, images, audio, or structured datasets. This data is handled strictly according to your service agreement and relevant data processing addendums.

2. How We Use Your Information

We use the collected information for various purposes, primarily to provide, maintain, and improve our services:

  • To Provide and Maintain Services: Operate our website, deliver requested AI solutions, and fulfill contractual obligations.
  • To Improve and Personalize Services: Understand usage patterns, analyze performance, and develop new features or enhancements.
  • For Communication: Respond to your inquiries, provide customer support, send service updates, security alerts, and administrative messages.
  • For Marketing and Sales: Send you promotional materials, newsletters, and information about services that may interest you (you can opt-out at any time).
  • For Billing and Payments: Process transactions and manage invoices.
  • For Security and Fraud Prevention: Detect, prevent, and address technical issues, fraud, or other illegal activities.
  • For Compliance and Legal Obligations: Fulfill legal requirements, enforce our terms and conditions, and protect our rights.
  • For AI Model Training (Client-Specific): Data provided under specific service agreements may be used to train, refine, and optimize the AI models developed for that client, as detailed in your contract.

3. How We Share Your Information

We only share your information in limited circumstances and with appropriate safeguards:

  • With Service Providers: We may share data with trusted third-party vendors and service providers who perform services on our behalf (e.g., hosting, payment processing, analytics, customer support). These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of the business assets.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
  • Aggregated or Anonymized Data: We may share non-personally identifiable, aggregated, or anonymized data for research, analysis, or marketing purposes. This data cannot be used to identify you.
  • Client-Specific Data: Data provided for specific AI solutions (e.g., for model training) is handled strictly according to the terms of your service agreement and Data Processing Addendum (DPA), which outlines specific sharing and usage limitations.

4. Data Security

KevtechAI is committed to protecting your data. We implement robust technical, administrative, and physical security measures designed to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest.
  • Access controls and authentication mechanisms.
  • Regular security audits and vulnerability assessments.
  • Employee training on data protection best practices.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will vary depending on the type of data and the context of its use.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your Personal Information:

  • Access: Request a copy of the Personal Information we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your Personal Information, subject to certain legal exceptions.
  • Restriction: Request that we limit the processing of your data under certain conditions.
  • Objection: Object to the processing of your data in certain circumstances.
  • Data Portability: Request transfer of your data to another organization or directly to you.
  • Withdraw Consent: Withdraw your consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable data protection laws.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us:

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